Legal
Terms of Service
Existing policy terms last updated May 30, 2026. Orbit addendum effective August 27, 2026.
Overview
These Terms of Service ("Terms") govern your use of the services provided by Geo Commerce Private Limited ("Geo Commerce", "we", "us", or "our"), including our web applications, client platforms and related services (the "Service"). By creating an account or continuing to use the Service, you agree to be bound by these Terms.
1. The Service
Geo Commerce provides workflow, technology, commerce and operations services and platforms that help teams manage projects, tasks, approvals, quotes, invoices, stores, analytics and related collaboration with their clients and brands.
2. Acceptance & Authority
By using the Service you confirm that you are at least 18 years old and, if using on behalf of an organization, that you have authority to bind that organization to these Terms.
3. Acceptable Use
You must not misuse the Service. In particular, you agree not to:
- Use the Service for any unlawful, fraudulent, or deceptive purpose;
- Send spam or unsolicited communications;
- Infringe the intellectual property or privacy rights of others;
- Interfere with the security or integrity of the Service, including by introducing malware, probing, scanning, or scraping;
- Reverse engineer, resell, or circumvent any technical limitations of the Service.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information and keep it up to date.
5. Intellectual Property
The Service, including all software, documentation, branding, and content provided by Geo Commerce, is and remains the property of Geo Commerce Private Limited. We grant you a limited, non-exclusive, non-transferable right to use the Service within your selected plan. You retain ownership of the content you upload, and grant us a limited license to host and process it solely to provide the Service.
6. Service Level
We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free, or meet your specific requirements. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
7. Payments & Subscriptions
Invoices are issued by Geo Commerce Private Limited and may be paid through the payment link provided on each invoice. Applicable taxes, billing, cancellation, and refund mechanics are governed by these Terms and the applicable refund or commercial policy for the service purchased. Where required by law, we will issue tax invoices for completed payments.
8. Suspension & Termination
We may suspend or terminate your access to the Service for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination, where applicable, we will provide a reasonable window to export data, after which it may be deleted.
9. Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service shall not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury where such limitation is prohibited by law.
10. Indemnity
You agree to indemnify Geo Commerce for any third-party claims arising from your content, your unlawful use of the Service, or your breach of these Terms.
11. Governing Law
These Terms are governed by the laws of India. The courts of Jaipur, Rajasthan shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to mandatory consumer protection laws of your country of residence.
12. Changes
We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.
13. Contact
Questions about these Terms can be sent to support@geocommerce.co.
Orbit addendum
14. Additional Terms for Orbit
Orbit is a Shopify-focused multi-store analytics and management application operated by Geo Commerce Private Limited. If you install, connect or use Orbit, these additional terms apply together with the Terms above.
Authorized access
You represent that you have the right and authority to connect each Shopify store, Google account, Google Analytics 4 property and Google Search Console property that you authorize Orbit to access. You are responsible for ensuring that the permissions granted to Orbit are appropriate for your organization and users.
Third-party platforms
Orbit relies on data and services supplied by third-party platforms, including Shopify, Google Analytics 4 and Google Search Console. Your use of those platforms remains subject to their own terms and policies. Geo Commerce does not control their availability, APIs, rate limits, reporting methodologies, data-processing delays, permission systems or changes to their products.
Analytics and data accuracy
Orbit organizes, synchronizes, compares and presents information received from connected platforms. Metrics may differ from native platform interfaces because of processing times, attribution rules, reporting windows, sampling, privacy thresholds, provisional data, API limitations or later corrections by the source platform. Orbit is intended to support operational decision-making and does not guarantee that any metric is complete, final or suitable for accounting, tax, legal or regulatory reporting.
Synchronization and availability
Data synchronization may be delayed, interrupted or incomplete because of third-party outages, expired permissions, revoked access, API limits, data-volume constraints, maintenance or other technical conditions. Geo Commerce may retry, backfill or re-synchronize data where appropriate, but does not guarantee continuous or real-time synchronization.
Connected-store actions
Where Orbit provides management or action features, you are responsible for reviewing the selected store, scope and intended change before confirming an action. Features may be limited by plan, permissions, Shopify access scopes, platform rules or operational safeguards implemented by Geo Commerce.
Disconnection
You may uninstall Orbit from Shopify or revoke supported Google access. Disconnection or revocation may cause related analytics, synchronization and management features to stop functioning. Data retention and deletion after disconnection are governed by our Privacy Policy and applicable legal requirements.
Feature changes
Orbit is an evolving software product. We may add, modify, limit or discontinue features, reporting dimensions, supported data fields or integration behavior as the product and connected platforms evolve. Material changes affecting paid functionality will be handled in accordance with applicable law and any specific commercial terms agreed with you.